At Calmosis, we are committed to providing you with high-quality products and a satisfactory shopping experience. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward return and refund process. Please notify us within 5 days of receiving your order if you encounter any issues with the items.
Contact our customer support team at calm@calmosis.com and provide the following details:
1) Proof of purchase (order number, receipt, or invoice).
2) A clear description of the issue or reason for the return.
Refund Policy
If the return is approved, we will promptly process a refund to the original method of payment or, if preferred, send you a replacement item.
Refunds are typically processed within 5-7 business days after approval of return.
For any questions or concerns regarding our Return and Refund Policy, please contact our customer support team at calm@calmosis.com.
We are dedicated to making your wellness experience with Calmosis as seamless as possible.